Pipex’s latest procrastinations…

I’ve blogged before about my friend and colleague Roger Darlington’s struggles with Pipex, currently his ISP.

Roger has updated this experience and the latest objectionable attempt by Pipex at procrastinating his complaint is well worth reading. At least, Roger, you know that every time something like this happens, you and your mission are proved to be completely justified. What hope for a Connected World if we can’t even get a connected customer complaints department within a single (and relatively small) enterprise…

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